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I have a pair of Ahnu shoes and the store where I purchased them will not let me exchange them. Can you help me?

Returns for Ahnu products purchased from or at a retail location before January 1, 2017 will not be eligible for exchange. Instead, you will be issued a full refund back to the original form of payment, or credit to We cannot issue any refunds on shoes not originally purchased through our company. We sell our products at the suggested retail price and this is the amount of credit you will be issued. We are not responsible for additional markups incurred through the original purchase location.

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A free return label will be included with your order. This offer only applies to orders shipped via UPS ground within the continental United States and placed on